How a Lagos Fashion Brand Saved 20 Hours a Week Using the AI Sales Assistant
Ada Eze 2026-01-08 6 min read
The Challenge
A Lagos-based boutique received over 100 DMs daily asking the same questions: *"Is this size 12 available?"*, *"What is the length of this dress?"*, and *"How do I pay?"* Verifying inventory and sending bank details manually consumed hours.
The Solution
The boutique integrated Shoopa's AI Sales Assistant, uploading custom sizing guidelines and return FAQs. The AI took over storefront customer chats, providing instant sizing answers and automatically generating checkout links.
The Results
* **Hours Saved:** 20 hours per week previously spent on manual DM responses.
* **Conversion Boost:** Sales increased by 18% as customers received checkout links instantly without waiting for replies.
* **Fulfillment Accuracy:** Stock logs updated automatically after every purchase, preventing overselling.
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